TERMS AND CONDITIONS OF ENLISTMENT OF ITEMS AND PURCHASE ORDERS FOR SUPPLY OF ITEMS TO CANTEEN STORES
DEPARTMENT
The terms and conditions of enlistment of items and purchase order for supply of items to Canteen Stores
Department are as under :-
1. Enlistment of Items:
(a) The primary objective of CSD is to "Provide consumer goods of High Quality to the troops wherever they
are at a price cheaper than the prevailing market rates. Accordingly, items are introduced / enlisted in CSD
inventory range based on popularity and quality. The terms and conditions as mentioned in the introduction
form are applicable for all suppliers.
(b) Any Firm dealing with CSD should either be a manufacturer or brand owner or all India sole selling agent
for both CSO and Civil Trade.
2. Purchase Orders:
(a) All Purchase Orders placed by General Manager CSD, or Officers authorized by General Manager, CSD are
placed on behalf (If the President of India.
(b) Mere enlistment of items in CSD does not guaranty placement of purchase orders of any specified
quantity. Purchase Orders are placed as per requirement / demand of Unit Run Canteens/ entitled customer:3,
which is subject to various factors like budget availability, storage space constraints, seasonal variations,
sales trend , denials, customer preferences, bank guarantee availability, and overall sufficiency.
(c) Purchase Orders are placed on monthly or on requirement basis from time to time.
3. Supply Terms
Firms will supply approved items from approved sources of supply at at rates and terms as ratified by the
CSD.
4. Taxes
GST and other taxes as applicable and also approved / confirmed by CSD will be charged by the firms in the
Tax Invoice.
5. Delivery Terms
Terms of Delivery are F.O.R. destination (CSD Area Depots) as per allocation with Purchase Order unless
otherwise specified .
6. Initial Order
a) Initial order will be placed as per quantity approved by the Department
b) Delivery schedule of Initial Order will be 30 days from the date of Issue of order. Validity of Initial
Order can be extended upto 30 days with 2% penalty at the discretion of department. In case of failure to
supply item may be considered for deletion without notice.
c) All subsequent orders for new introduced items will be placed as per PRGO considering sale / off take of
the item.
7. Bank Guarantee
a) All firms (except for those exempted from providing Bank Guarantee as per the laid down policy), will
submit Bank Guarantee of adequacy value to cover all stocks, pending order quantity and value of order to be
placed.
b) Initial order will be placed only on receipt of JPG image and Bank Guarantee (if applicable) valid for a
period of 3 years from any authorized Bank. BG will be received through normal Registered Post I Speed Post
only from the Bank. Thereafter the Bank Guarantee should be renewed for a period of 2 years at least three
months in advance before the expiry of the Bank Guarantee. In case of delay I failure orders and pending
payments will be stopped.
c) BG is required to be submitted within a period of 3 months from date of issue of introduction circular,
failing which item will be put up for deletion without further notice.
d) Firms granted exemption from BG will have to resubmit adequate BG in case they fai l to achieve the
minimum required turnover criteria in a financial year.
8. Return of Stores and Debit to Supplier
a) Stores can be returned only when cost of such stores is recovered by the department or new stores in lieu
of old is received from supplier.
b) In the event of any stocks against initial or subsequent orders remaining unsold, the department reserves
the right to return the stocks on freight to pay basis. The value of such stocks will be adjusted from
pending bills / Bank Guarantee. In case no response from firm regarding taking back of stores against which
debit note has already been recovered , concerned CSD Depot reserve the right to dispose off the product
including by destruction as per the departmental policy at the cost of the supplier.
c) Surplus stock of new introduction items at end of one year from date of receipt of initial supply of area
Depot will be debited to supplier and returned after recovery of debit note.
d) Any loss of GST in the process will also be debited to supplier.
9. Price Change
a) In case the price of the product has been reduced in the civil market the reduction will automatically be
applicable to such supp ies made to the
Department with effect from the date of reduction in the civil
market The differential amount will be debited to supplier account. In case reduction IS no! intimated by
firms in time, the difference in price from the date of reduction In civil market till date of implementation
in CSD will be recovered With penalty on such amount.
b) All price reductions will have retrospective effect as per the effective date established and all price
increases are with effect from the date mentioned in Price Increase Circular issued by CSD.
c) All orders will be executed at the existing rate mentioned on the orders till such time increase in price
applied for is approved by the Competent
Authority and implemented at the Area depots of the Department.
d) Regarding price reduction existing pending orders will be executed by firm at the reduced rate from the
date from which the same are made effec tive by firm without awaiting prior approval from the Department
Firms Will ensure to intimate such downward revision by the fastest means te CSD HO so that exact amount of
price reduced could be verified and approval accorded by the Department.
e) Firms will neither seek apply for price increase nor will it be granted by the Department for at least
till one year after introduction of the item .
f) Price { Discount decided at the time of introduction is not norm211y reduced.
10. Quality
a) In case of any deviation in quality of the item or if the item is found substandard defective, liquidity
damages { penalty shall bE' levied as per
policy of the department and the item may be considered for
deletion. Entire stock of such item (except food items, which will be destroyed) will be back loaded to firm
on freight-to-pay basis and the amount shall be recovered by raising debit note. It will be mandatory on part
of the firm to in Gide all quality check parameters in the TDS including grade of the material & metals
used (e.g. copper, wire, thickness of an electric motor) for the manufacturing of the item, relevant Indian
standards and tests etc. failing which quality checks carried out as per available specification by the lab
will be treated as final.
b) The Department will be getting products tested from testing centers { laboratories periodically. In case
the item is found to be not confirming to the quality standards specifications as prescribed in Technical
Data Specification (TDS) { Bureau of Indian Standards (BIS) and { or otheL Government standards like Legal
Metrology, FSSAI Act {Rules FPO, Agmark etc. , as the case may be, necessary recovery towards the value of
the affected stocks at wholesale rates plus liquidity damages { penalty will be made as per the laid down
policy { procedure of the Department in vogue. The cost of samples and testing charges will be debited to
supplier.
11. Deletion
a) If the product does not pick up adequate demand as per norms laid down by the Department within a period
of two years commencing from the date of issuance of initial order post introduction, the item is liable to
be deleted.
b) In case of three consecutive failures to supply the item, the same can be considered for deletion.
c) Before deletion of an item due to deviation in quality terms or other reasons, a show cause notice, will
be issued to firm for reply within 30 d2Ys.
12. One to One Replacement
One to one replacement of the new items can be considered only after completion of one year from date of
initial order. Subsequent one to one replacement will be considered after completion of one year from earlier
one to, one replacement. While carrying out one to one replacement, it will be ensured that the items fall
within the same generic code with similar utility and relative ly similar pricing. No one to one replacement
will be permitted for item which has been identified for deletion or under quality complaint.
13. Shelf Life
All items with specified shelf life { Best before date shelf life items will be accepted as per policy: -
Total shelf life period of the item
Minimum Shelf
life at the time of acceptance of item at CSD Depots
1
Up to 6 months
75%
2
Above 6 months
70%
14. Government LeviesIn case of Government exempting any levies, the department reserves the right to reduce the equivalent value
with effect from the date of implementation of Government order.
15. Delivery Schedule
a) The delivery period will be as per the purchase order. Normally no extension of delivery period is allowed
.
b) For HO orders delivery schedule will be 28 days and no consignment wi ll be accepted after expiry of
delivery schedule.
c) Penalty @2% will be imposed on concerned suppliers against non-delivery / part delivery of consignment
"
d) General Manager, being Competent Authority to place orders has full powers with regard to extension of
delivery schedule with 1 without imposition of penalty @2% in case of force majeure conditions like natural
calamities, strikes, riots , curfews, etc. as per merits of each case.
e) Any disputes regarding non-
delivery, late delivery, part delivery are to be addressed to the MS branch, CSD HO for examination and
disposal by
Competent Authority. GM CSD will be the final authority in 011 such cases .
f) In
case any item cannot be supplied due to val id reasons, the same has to be intimated before placement of
supply orders failing which penalty as applicable for non-supplies will be levied.
16. Special Market Survey
If at any given point of time special market survey is necessitated on account of the following
discrepancies, CSD shall be charging an amount of Rs.50,000/- (Rupees Fifty Thousand Only) per installation /
Depot
a) Rate variation .
b) Complaint against the product's quality / rate.
c) Non-extension of consumer promotion scheme to CSD which is available in civil market on the same
product.
d) Non-availability of CSD listed items in civil market
17. Other Conditions
a) Firms are not to supply the CSD enlisted items to any Defence Canteen including INCS either directly or
through your agents.
b) CSD rates will not be printed on carton/mono pack of the item and "For sale to CSD only" etc is also not
to be printed on items/case pack.
c) No middleman/agents will be appointed by firms to 100., after the interest of their products listed with
CSD. Any violation will lead to deletion of items from CSD range without notice.
d) In case the firm, directly or through the dealer appointed by firm , fails to render After Sales Service
within 45 days, the item will be replaced ex-stock and defective item back loaded to at firm's risk and
cost.
e) Any consumer promotion scheme (CPS) offered in the civil market directly or through stockist / dealers has
to be simultaneously offered to CSD and information thereof is to be sent in writing well in time. In case of
violation, recovery towards the value of the scheme/offer plus liquidity
damages/penalty will be made
as per the laid down policy/procedure of the Department in vogue. Persistent violation may also lead to
deletion of the
product as may be decided by the Competent Authority.
f) In case, at a later stage, any information given in the introduction form and connected papers is found
false with regards to the status of the firm and other details, the item will be deleted/penalty imposed.
g) CSD publishes a pictorial price list of all the listed item, on annual basis for which firms are to
forward two copies of photograph of their products immediately on receipt of the circular.
h) All products are to be "Bar Coded" and the same is to be intimated to the Department.
i) Firms will make good all losses suffered or likely to be suffered by the Department due to any deviations,
defective supplies and/or breach of any
terms and conditions contained herein, as well as those
contained in the information brochure supplied with the Introduction Form, and that firm will also be liable
for all costs and expenses incurred on any proceeding which the Department may have to institute against firm
in connection thereof.
j) No changes in product specification with regard to composition content, ingredients, carton , design ,
graphics, packing shelf life, etc. will be carried out by firm without approval of the Department.
k) The consignment wi ll be delivered at the destination Depot and loading / unloading charges will be borne
by suppliers.
l) Firms will send a list of C&F agents / dealers (Depot wise) for approval and circulation to CSD
depots.
m) Firm will ensure that supplies are executed from sources approved by Department, failing which firm shall
liable to be penalized .
n) It is to be ensured that Index No., Batch No. and expiry details are printed / affixed on the outer carton
to ensure easy identification / handing, as well as In voice.
18. Terms specific for Liquor Items
a) In case of any deviation in the specifications of the item or if the item is found to be substandard or
defective or has deviation in qUa1ity / quantity, liquidity damages plus penalty shall be levied as per the
policy of the department in vogue and the item may be deleted as per merit of the case. If the sample sent
for Lab test is declared unfit for CSD vending, the complete value of stock (at wholesale rate) of affected
batch plus 25%
penalty thereon will be debited to your account and recovered from pending bills.
b) In case of any defect in cap sealing (improper crimping), Ise of Inferior/substandard packing material,
second hand bottles and / or variation in alcoholic strength, leakage / shortage and breakages the necessary
recovery will be made from pending bills as per prevailing policy of the department.
c) The label of Liquor items will be registered with all State Excise Authorities wherever the same are
mandatory. In case the labels are not registered with any of the State Excise Auth orities, the Department
may not place further orders to the firm.
d) The unexecuted import permits will be returned to the depot's within 10 days, failing which penalty @18%
on Excise Duty paid on the permits will be levied.
19. Payment Terms
a) Payments against stocks received at CSD Depots will be re leased within a period of 60 days from date of
receipt subject to receipt of bills and requisite documents complete in all respects at CSD Head Office and
also no observations I amendments found thereof in the bills at CSD Head Office. The stipulated release is
also subject to availability of funds I budget with CSD.
b) No interest will be paid for delay in payments due to reasons whatsoever and no claim in this regard will
be accepted by the Department
c) Outstanding debits / credits will be adjusted from the bills of supply
20. GST Reconciliation Recoveries
Firms will ensure that there is timely reconciliation of bill / debits / credits with consignee Depots and in
case if any mismatches / recoveries from CSD on account of errors in bills or due to mistake by firms in
billing / GST returns, the amount so payable to Govt / recovered by Govt will be debited and recovered from
the firms.
21. Firms will also ensure to give timely response to queries sent by Depots to resolve the mismatches in GST
returns.
22. Compliance to Govt Regulations.
Firms will ensure compliance of Govt laws and regulations aS laid down in various Acts for weight and
measures for packaging, labels, manufacturing
location / unit, branding, brand / trade mark ownership,
marketins. manufacturing location / unit, branding , brand I trade mark ownership, marketing , manufacturing
date, shelf life I best before date, ingredients declaration including Consumer Protection Act, Legal
Metrology. Food & Standard Act, State Excise Act & Rules ,
etc.
23. Termination of Contract
Both parties to the contract, i.e. firm and CSD can terminate the contract by giving one month's notice.
Firms can apply for voluntary withdrawal of their products. CSD can also delete the items from CSD inventory
range by giving one month's notice specifying reason thereof.
24. Departmental Appellate Authority
In case of any dispute , the matter will be put up to the appellate authority i.e. Board of Administration ,
whose decision will be final and binding and no representation on this account will be entertained.
25. The above terms and condition are in addition to those already contained in the form of Application for
Introduction / Registration, letter of undertaking given by the firm on the non-judicial stamp paper along
with the said Application Form and those contained in our letter of approval issued by Canteen Stores
Department for introduction of products in CSD range as also various circulars issued / amended by the
Department from time to time.
26. Arbitration Jurisdiction
Jurisdiction related to any legal matter arising out of the business transaction with the department shall be
at Mumbai.
27. Acceptance to terms and conditions The above condition shall be applicable to all listed products in
CSD.
FAQ CSD: Canteen Stores Department (CSD) INDIA - AGAINST FIRM DEMAND (AFD)
Group VII (AFD) - Televisions, audio and video systems, refrigerators, washing machines,
two-wheelers, cars, tractors, cooking ranges (ovens), air conditioners, microwave ovens
etc.
Can I purchase all models of AFD-I items (TV, refrigerator, AC etc) through CSD Depots?
No, only models listed in CSD are available through CSD.
A new bike/ car/ television/ refrigerator model was launched yesterday. Can I buy it through CSD?
If not, how long will it take for the item to become available through CSD?
All items available in CSD stores go through a strict evaluation process to ensure quality and
optimum pricing. Unfortunately, this means that newly-launched products will not be immediately
available through CSD. However, the item will be available in CSD stores after a minimum time period
of three to four months.
How often can I buy a new television/ refrigerator/ washing machine etc?
All CSD consumers can purchase these items once in three years.
I am an Ex-Serviceman - am I eligible to buy a 4 wheeler through CSD?
Yes, CSD welcomes the patronage of ex-servicemen under certain conditions.
What are the conditions for purchasing a 4 wheeler through CSD?
The following conditions must be met for purchasing a 4 wheeler through CSD:
ELIGIBILITY
Category
Cubic Capacity
Frequency
a. Officers (Incl Retd)
Upto 3000 cc
Once in Four Years
b. JCOs granted Honorary Commission & Equivalent (Incl Retd)
Upto 2500
cc
Once in Seven Years
c. JCOs & Equivalent (Incl Retd)
Upto 2000 cc
Once in Service & Once
after Retirement. First Car after Ten Years of Service. Gap Between purchase of Two Cars to be ten
years.
d. OR & Equivalent (Incl Retd)
Upto 1800 cc
Once in Service & Once
after Retirement. First Car after Ten Years of Service. Gap Between purchase of Two Cars to be ten
years.
e. Civilians Officers of MoD paid out of Defence Estimates and Officers of CSD (Grade Pay
Rs.6600/- and above)
Upto 1800 cc
Once in Four Years.
Are all military personnel entitled to purchase 2 wheelers?
Certainly, CSD offers 2 wheelers to every category of the Armed Forces. However, a 2 wheeler can
only be purchased every three years.
Do I need any special sanctions in order to purchase a 2 or 4 wheeler?
If so, how do I obtain them? For the convenience of the CSD consumer, no sanction has been placed on
the purchase of 2 wheelers. The centralised Car sanction by CS Dte has been discontinued w.e.f. 20
Jul 2015.
Why does the same item have differing costs in different CSD depots?
Unfortunately, CSD is unable to keep costs consistent throughout the country due to differing tax
structures of different states.
Are tax benefits available to CSD customers in all states?
Unfortunately, tax benefits are not available in all states. Some states have granted full exemption
while others have given certain concessions.
Which states offer full tax exemption on VAT?
The states of Gujarat, Tamil Nadu, Jharkhand and Uttar Pradesh have granted full tax exemption to
CSD while the Punjab, Haryana, Madhya Pradesh etc have granted certain tax concessions.
Flash Message for Pensioners of Canteen Stores Department (CSD)
Canteen
Stores Department, Govt of India, Ministry of Defence, Canteen Stores
Department has published the following message for all the pensioners of
his department:-
Message:
01/11/2018
ALL THE PENSIONERS OF CANTEEN STORES DEPARTMENT ARE REQUESTED TO SEND
THE COPY OF ADHAAR CARD, ADDRESS & TELE/ MOBILE NUMBER TO AGM(ADMN),
CSD MUMBAI, IMMEDIATELY.
CSD: Volkswagen Car CSD Price list with effect from September 2017
Volkswagen Car CSD Rates - Post GST Price for Polo, Vento and Ameo
Volkswagen Car CSD Price list with effect from September 2017 has been published in CSD Official Website. The Canteen Stores Department has released the revised list of CSD rates for all the Polo, Vento and Ameo available in CSD after the GST is come into effect,. The Price of the Cars should be checked with the respective Dealers for buying selected Cars. These Four-Wheelers CSD Price list revised after the implementation of GST.
These rates will vary by Rs. 10,000/- (approximately) at various places across the country due to transportation charges, transit insurance charges etc. incurred by Car Companies.
The CSD Price List for Volkswagen Car are given below :
Volkswagen Car CSD Price List for Polo, Vento and Ameo
CSD: Tata Car CSD Price list with effect from September 2017 Tata Car CSD Rates - Tata safari, Tata Zest, Tata Sumo, Tata Bolt, Tata Nano, Tata Indica, Tata Indigo and Tata Tiago
Tata Car CSD Price list with effect from September 2017 has been published in CSD Official Website. The Canteen Stores Department has released the revised list of CSD rates for all the Tata safari, Tata Zest, Tata Sumo, Tata Bolt, Tata Nano, Tata Indica, Tata Indigo and Tata Tiago available in CSD after the GST is come into effect,. The Price of the Cars should be checked with the respective Dealers for buying selected Cars. These Four-Wheelers CSD Price list revised after the implementation of GST.
These rates will vary by Rs. 10,000/- (approximately) at various places across the country due to transportation charges, transit insurance charges etc. incurred by Car Companies.
The CSD Price List for Tata Car are given below :
Tata Car CSD Price List : Tata safari, Tata Zest, Tata Sumo, Tata Bolt, Tata Nano, Tata Indica, Tata Indigo and Tata Tiago
Sr
No.
Index
Nomenclature
Depot Selling Price (Rs.)
Depot
M/s. TATA MOTORS LTD
1
64558-K
Safari Storme Vx 4x2 Refreshed (400 NM)
11,44,302
DELHI
2
64516-A
Safari Storme Ex 4x2 Refreshed
10,14,313
DELHI
3
64696-P
Safari DICOR 2.2 EX 4x2 MFL
8,81,786
DELHI
4
64595-E
Safari Storme Lx 4x2 Refreshed
8,65,086
DELHI
5
64695-L
Safari DICOR 2.2 LX 4x2 MFL
7,81,806
DELHI
6
64878-X
ZEST XTA QJT 90PS
7,45,038
DELHI
7
64700-T
Sumo Gold GX BS IV
6,97,029
DELHI
8
64705-E
Sumo Gold EX BS IV
6,40,096
DELHI
9
64611-S
ZEST XT QJT 90PS
6,73,430
DELHI
10
64615-A
ZEST XMA QJT 90PS
6,70,308
DELHI
11
64707-P
Sumo Gold CX - PS BS IV
5,94,661
DELHI
12
64614-X
Bolt XT QJT 75PS
6,27,929
DELHI
13
64597-P
ZEST XMS QJT 75 PS
6,20,896
DELHI
14
64709-I
Sumo Gold CX BS IV
5,79,828
DELHI
15
64599-I
ZEST XM QJT 75 PS
5,97,753
DELHI
16
64528-D
Bolt XMS QJT 75PS
5,69,639
DELHI
17
64668-K
ZEST XT RT 90PS
5,73,896
DELHI
18
64626-A
Bolt XM QJT 75PS
5,38,055
DELHI
19
64673-L
ZEST XE QJT 75PS
5,32,465
DELHI
20
64669-X
Indigo eCS LX CR
5,29,077
DELHI
21
64548-X
Bolt XT RT 90PS
5,33,981
DELHI
22
64618-L
ZEST XMS RT 90PS
5,23,722
DELHI
23
64598-H
Indigo eCS LS CR
5,13,597
DELHI
24
64616-D
ZEST XM RT 90PS
5,08,034
DELHI
25
64550-D
Bolt XE QJT 75PS
4,98,300
DELHI
26
64552-L
Bolt XMS RT 90PS
4,83,317
DELHI
27
64543-H
Indica LX eV2 Refresh 2
4,74,573
DELHI
28
64553-P
Bolt XM RT 90PS
4,63,127
DELHI
29
64619-P
ZEST XE RT 90PS
4,49,521
DELHI
30
64542-P
Indica LS eV2 Refresh 2
4,32,757
DELHI
31
64544-Y
Bolt XE RT 90PS
4,02,706
DELHI
32
64529-E
NANO XE GenX
1,97,455
DELHI
33
64551-E
NANO XM CNG
2,48,987
DELHI
34
64748-D
NANO XM GenX
2,28,116
DELHI
35
64749-E
Nano XMA GenX
2,64,550
DELHI
36
64546-T
Nano XT GenX
2,45,558
DELHI
37
64750-L
Nano XTA GenX
2,81,542
DELHI
38
64555-Y
Tiago XB 1.05 D
3,41,812
DELHI
39
64617-E
Tiago XE 1.05 D
3,86,217
DELHI
40
64672-E
Tiago XM 1.05 D
4,22,041
DELHI
41
64620-H
Tiago XT 1.05 D
4,49,019
DELHI
42
64500-Y
Tiago XZ 1.05 D
4,97,118
DELHI
43
64596-L
Tiago XB 1.2 P
2,81,498
DELHI
44
64671-D
Tiago XE 1.2 P
3,29,808
DELHI
45
64675-H
Tiago XM 1.2 P
3,56,647
DELHI
46
64515-X
Tiago XT 1.2 P
3,83,500
DELHI
The Tata Car CSD prices are prior to increase in Cess as notified by GST Council on 09 September 2017.
Canteen Stores Department (CSD) go with online soon
India's
largest retail network, the Canteen Stores Department (CSD) which
supplies goods at concessional rates to defence personnel from the Army,
Navy and Air Force is planning a makeover, according to a Times of
India report.
The retailer is planning to go online, with the
entire range of white goods brands available on the CSD website.
Customers can select and make online payment directly to the white goods
company via internet banking.
Aside from expanding its depots,
the retailer is also looking at putting in place systems that will allow
customers to purchase the latest goods with no time lag.
Also,
the documents needed for purchases will soon be made online. The main
objective of the move is to ensure its 1.2 crore cardholders get to
purchase the latest fast-moving consumer goods (FMCG) on the same day
that they are stocked on the canteen's retail shelves.
Instead of
two board meetings in a year, the retailer is planning to have six
meetings for faster clearance of new product introductions.
“We
are already in talks with leading FMCG companies like Hindustan Unilever
and Procter & Gamble to ensure our customers get to sample their
products as soon as they are launched,” Air Vice-Marshal M Baladitya,
chairman, board of administration and general manager of CSD told TOI
exclusively.
Baladitya is hopeful of carrying out the changes by Diwali this year.
Also, CSD is talking to leading consumer durable makers to smoothen the process on white
goods.
First
started in 1921 for British troops, CSD is now planning to expand
depots in places such as Bhubaneswar (Orissa), Danapar (Bihar) and
Himachal Pradesh. Currently, CSD has 34 depots and 4,500 outlets.
As
per the report, major contributors to CSD's sales are toiletries
(around Rs 4,500 crore), white goods and cars (around Rs 4,000 crore),
packaged foods and supplements (Rs 3,500 crore), liquor (Rs 3,000 crore)
and other household goods & luggage (around Rs 3,000 crore).
From a turnover of Rs 48 lakh in 1948, CSD comes all the way and had Rs 17,000 crore
turnover in 2016-17.
Canteen Facilities to Defence Personnel, Ex-servicemen
CSD Canteen: FREQUENTLY ASKED QUESTIONS
Q1 Do I have to pay any penalty for making new Smart Card after I have lost the old Card?
A1 (a) Penalties on Loss of Smart Cards
Yes, In case of loss of Canteen Smart Card (Grocery/Liquor) by an
individual following penalties will be levied in addition to costs of
Smart Card and penalty amount will be merged with the URC profit :-
Loss/Card
Liquor
Grocery
First Time
Rs. 500/-
Rs. 500/-
Second and subsequent Time
Rs. 1000/-
Rs. 1000/-
Note. Chairman of the URC may wave off the Penalty depending upon the genuineness of the loss, in exceptional cases.
(b) There have been few cases of misuse of lost Smart
cards. Therefore, loss of Canteen Smart Card is being dealt with
strictly. In addition to person applying afresh for the card and giving
wrong details, responsible scrutinizing staff/ countersigning authority
will also be held accountable for wrong details in application for fresh
Individual Smart Card.
Q2. Why restrictions are laid by some URCs on entry as well as issue of items to authorized persons?
A2. Misuse of canteen facilities is
detrimental to the welfare of the genuine buyers. This needs to be
curbed. Sometimes temporary restrictions are also put on place due to
short supply of certain items or excess purchase of certain items by
customers during particular season. The responsibility to manage the
available inventory as also to curb misuse of facility, lies with the
Chairman of URCs. In order to streamline and further refine the
procedures, following is being implemented:-
(a) No Bulk Purchases by Individuals.
No bulk purchases by an individual are permitted. URCs can lay down
restrictions at local level to ensure the same. However, all bulk
purchases, if valid reasons necessitate, will be supported by one time
use written permission of the Chairman of URC.
(b) Strict check on entry
and allowing only authorized persons to avail canteen facilities. Entry
into any URC will be purely Smart Card based by personal appearance.
Q3 . What are orders on the issue of liquor?
A3 Liquor Quota. There
is no change in liquor authorization. However, it is limited as per
brand/type for better planning and control over quality & quantity.
As such, following restrictions are presently enforced:-
(i) Officers. Scotch whisky permitted up to 50% of total entitlement.
(ii) JCOs & Eqvl. Not more than three Whisky bottles including one Scotch Whisky of the entitlement.
(iii) Others. Not more than two Whisky bottles including one Scotch Whisky of the entitlement.
Note. This restriction will be revised by the DDGCS from time to time as per requirement, availability of funds and stock position.
Q4 What is the entitlement for purchase of car?
A4 Four Wheelers(Car).
An entitled person based on his purchasing power will be entitled to
purchase first or subsequent car only after years and up to capacity as
mentioned below:-
(a) Officers (Incl Retd) - Four years and upto 2500 cc capacity.
(b) JCOs/Eqvl granted Hony Commission (lncl Retd) – Seven years and upto 1500 cc capacity
(c) JCOs/OR & Eqvl (Incl Retd) - Once while in service and once after retirement up to 1400cc capacity.
Q5. Is there a minimum service limit for purchase of car by JCOs/ OR?
A5. Yes, A JCO/ OR should have rendered min 15 years of color service to apply for a car.
Q6. What are restrictions on purchase of a 2-Wheeler?
A6 All categories (Incl Retd) can buy a 2- wheeler after every three years. .
Q7. Is there any restriction on AFD items?
A7. AFD Items like Refrigerator, TV, Washing Machine etc can be purchased after every three years by all categories.
Note:
Control Over AFD Items will be reviewed from time to time as per
requirement, availability of stores and budgetary situation of CSD.
Q9. What are the orders for entry into a URC?
A9. Entry into any URC will be
purely Smart Card based by personal appearance. In case a particular
Offr/JCO/OR/Equivalent is unable to present himself personally due to
valid reasons like old age or acute medical problem, a permission,
signed by the Chairman/ CO/OC of the unit/ establishment running the URC
must accompany the Smart Card with photo of the authorized person
carrying it. Validity period and genuineness of requirement of such
permission will be decided by the Chairman of the URC on case to case
basis.
