Online allotment of Railway: Officers Rest
Houses, Holiday Homes, Community
centers/Halls
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD
No.2017/Trans/01/Policy
New Delhi,dated: 31-05-2018
Managing director
CRIS
New Delhi
Sub:
Online allotment of Railway: Officers Rest
Houses, Holiday Homes, Community
centers/Halls
A
Director's committee was constituted by the Board on
the above subject.
Keeping in view the recommendations of the committee,
Board (MS, FC
& CRB) have approved the following the
implementation on IR:
1.0
CRIS will develop an online booking system with
automated allotment
facility for a specified percentage of rooms for the
following
categories:-
(i) Staff/Supervisors rest rooms
(ii) Holiday
Homes (Officers/Staff)
(iii) Community
Centers/Halls
(iv) Officers Rest House
2.0 The automated online allotment system may inter
alia consider the following.
2.1 Master Data at the backend
2.1.1 Personal information of the
staff/officers :
Name, Designation, Grade Pay, Grade, Mobile
number/CUG, E-mail Id etc.
be linked to IPAS by CRIS. This will generate a
password and username.
Ideally AADHAR Number may be used. For retired
Employees ARPAN may be
used and for employees on deputation, the lien Railway
may be asked to
verify and generate username and password.
The software to be developed by CRIS may have the
provision for feeding and storage of above details, to
be fed by the users.
2.1.2 Rest house detail and its inventory
:
Location of rest house (Zone, Division, state,
District or place,
Address) type of facility (ORH,Staff/Supervisor rest
house, Holiday
Home, Community Hall) type of rooms (Double Bed,
Multiple Beds,
Dormitory, Suite with AC or Non AC Classification),
location on Google
map with photographs may be provided.
The Software to be developed
by CRIS should have the provision for feeding and
storage of above
details, to be fed by the Railways.
2.1.3 Structure of 'Admin' for the allotment
and monitoring :
There will be a Super Admin at Board level and 'Admin'
at Divisional
level for allotment, operation and monitoring DRM
office will have
control on allotment for rest houses in open line,
CAO/C office for rest
house in construction Organization and GM office for
production units.
3.0 Policy/Procedural issues
3.1 Advance Booking Period:
At present there is no uniform policy in practice
across IR. Advance
Booking period of one month for Rest House facilities
and two months for
Holiday Home and Community Halls may be provided for
in the software by
CRIS.
3.2 There shall be an Automatic
allotment
(Software generated) of rooms/beds upto 70% of the
total numbers,
truncated to lower integer. For example in case rooms
are 7, then 70%
would be 4.9, this would be truncated to 4 for
automatic and 3 for
manual allotment called emergency allotment. Rooms
against emergency
allotment are to be allotted only after rooms against
automatic
allotment are booked.
3.3 Online payment facility and uniform room
rent policy :
Following room rents have been approved for uniform
implementation
across IR, depending upon the city and type of the
room. The payment for
the rest house shall be made online for all rooms with
automatic
allotment. The manual facility may also be continued
for some time. For
70% auto allotment, advance online payment may be made
compulsory.
Payment Gateway may be provided by CRIS for this
purpose.
The Room rents per day for officer Rent
Houses/Holiday Homes are as under:-
| Category of Stations /
Cites | ON DUTY | ON
Private Account | For
Guests |
| AC
Room | Non AC Room | AC
Room | Non AC Room | AC
Room | Non AC Room |
| A | Nil | Nil | 300 | 240 | 930 | 400 |
| B | Nil | Nil | 200 | 160 | 600 | 240 |
| C | Nil | Nil | 100 | 80 | 480 | 160 |
* Dormitory on private account - Rs.50/Bed
3.4 Online check-in and Check-out facility
:
This will improve the rest house availability as room
will be
instantaneously available after checkout. check in and
checkout may be
done by the official himself or the
supervisor/Caretaker of the
facility.
3.5 Multiple ORH at big place : Many
facilities are available at big cities and booked by
different agencies
like GM office, DRM office, and construction
organization etc. also one
rest house is booked by multiple agencies like Rail
Nivas, New Delhi. In
partial modification of the existing instructions, it
has been decided
that the DRM office of the station will be single point
office, for
allotment of all facilities except construction ORH,
which will have the
'Admin' in construction organization.
In case of
more than one DRM
office at one place like Mumbai, Hyderabad, Kolkata
Nagpur each one will
control it in specific divisional area, this will be
clearly indicated
on the website.
3.6 Maximum rooms to be allotted : Not
more than five days in lean season and three days in
peak season will be the duration of the allotment.
3.7 Maximum duration for allotment :
Not more than five days in lean season and three days
in peak season will be the duration of the
allotment.
3.8 Prevention of Multiple Bookings:
In case of multiple rest houses in a city, the system
shall be able to
allot the rooms as per the maximum allotment
permissible at the station
among all the facilities of the city.
3.9 Cancellation and Modification:
Officials will be allowed to modify the request and
also to cancel the
request. The online amount paid for booking will not be
refunded for the
facilities except Community centers/halls. The system
will also have
waiting list and in case of cancellation, the allotment
will be as per
the facilities except community centers/halls. The
system will also have
waiting list and in case of cancellation, the
allotment will be as per
the waiting list.
An official may be allowed to cancel the booking
of holiday homes only three times in a year After this
a no
consideration period of six months for auto allotment
of that facility
may be imposed on the official. But the official may be
permitted to get
booking done on manual allotment basis.
In case of administrative
requirement, 'Admin' may cancel the booking. In Case
of special occasion
like marriage, special booking through ‘Admin’ may be
made.
3.10 Feedback and Rating:
Feedback
as a one click system (star rating 0 at the time of
checking out, may be
made. It will also have provision for remarks, visible
to all users.
4.0
CRIS may consider the above and develop the
application software and
put it on trial for two months for obtaining feed back
and making
corrective action if any in consultation with
Transformation cell.
This issues with the concurrence of Associate Finance
of Transformation Cell Railway Board.
Kindly acknowledge the receipt and ensure
compliance.
(T.K.Pandey)
Executive Director,
Transformation
Source: irtsa
