Ministry of Railways Undertakes an Exercise of Rationalisation of Computerised Passenger Reservation System (PRS)
The Exercise to Benefit Railway Passengers with Additional Booking Facilities
The Booking of Reserved Tickets on PRS Counters as well as on
Internet (E-Ticket) Becomes Available Even After the Preparation of
Reservation Chart
The Provisions of Rationalization Exercise Hasto Come into Effect from 12th November, 2015 (Thursday)
In a significant move to provide additional booking facilities,
Ministry of Railways has undertaken an exercise of rationalization of
Computerized Passenger Reservation System (PRS) with a view to enable
passengers to buy tickets even after the preparation of reservation
charts. These new provisions will come into effect from 12th November,
2015. The rationalization exercise will also facilitate implementation
of revised refund rules (notified recently) which will also become
effective from 12th November, 2015. Under this exercise, sufficient time
gap will be provided to passengers between preparation of charts and
departure of train so that they can plan journeys properly.
The following are the advantages of rationalization of computerized Passenger Reservation System : -
a) Reservation charts will invariably be made at least 4 hours before
the scheduled departure of the train and in case if the same are not
made by the charting section, the system will automatically finalise
them 4 hours before the scheduled departure of train(w.e.f. 18th
November 2015). This will facilitate passengers to know the status of
the ticket to plan their journey well in time. (this may be referred as
the first reservation chart)
b) Immediately after preparation of first reservation charts, the
reservation will again become open at the PRS counters as well as on
internet (e-ticket) and the passengers can:-
- Book the available accommodation in the train for full/partial leg
of the journey, in case there is no RAC/waitlist for that leg.
- In case of passengers holding RAC/waiting list ticket, the
passengers will be given facility to cancel the ticket up to 30 minutes
before the scheduled departure of train. This will facilitate the
passengers, particularly partially confirmed passengers, to decide
either to undertake the journey or to cancel their ticket.
c) A
second (and final) chart of reservations will be made available before departure of train and handed over to onboard ticket checking staff.
This exercise will ensure optimum utilization of train accommodation as well as enhanced earnings.
d) For the present, the condition for printing of first reservation
charts at least four hours before departure of train shall be applicable
in case of train originating station.
Under the above mentioned rationalization, the passengers can book /
cancel / modify the tickets even after the preparation of first
reservation chart but only upto 30 minutes before the departure of train
across any PRS Counters as well as on internet (E-ticket) as per extant
provision of Refund Rules. In case of e-tickets where after preparation
of first reservation charts, passengers had the option to only file
online Ticket Deposit Receipt and to request for refund, now will have
the facility to modify/cancel the partially confirmed ticket and get
refund electronically. Passengers holding PRS counter ticket / I-ticket
will now be saved from the botheration of going only to current
reservation counter at the journey originating station to book / cancel /
modify ticket after the preparation of first reservation chart as per
refund rules. They can now go to any PRS counter. Additionally, the
facility will continue to be available at current reservation counters,
wherever required. Later, this facility is also proposed be made
available at some designated UTS counters at stations for which the work
is under progress.
PIB
