Commencement of Pension in favour of retired Railway employees: Railway Bord
Government of India
Ministry of Railways
Railway Board
No. 2015/AC-II/21/10
New Delhi Dated:17.08.2015
General Secretary,
NFIR,
3, Chelmsford Road,
New Delhi-110055
Dear Sir,
Sub:- Commencement of Pension in favour of retired Railway employees.
Ref:- Your letter no. II/35/Pt.11 dated 29.7.2015.
The undersigned is directed to refer to your letter ibid and state that
Board has taken various steps to streamline the pension payment system
to ensure that payment of pension is commenced from the month following
the month of retirement and the grievances, if any, are redressed
promptly, as indicated below:
i. Single Window System has been implemented with banks to do away with
delays in commencement of pension payments inherent in the earlier
system. In brief, the scheme envisages that Railways will hand over the
PPOs issued during a month to the nominated nodal branch of the
respective banks (located at the HQ of PPO issuing Railways) by 5th of
the following month. The nodal branch is responsible to forward it to
their concerned Centralised Pension Processing Centre (CPPC) by 1oth of
the following month so that the CPPC can commence pension w.e.f. last
day of the following month. The scheme has already been implemented with
22 banks and remaining banks are under process of implementation.
ii. Further, at present, the pensioner is called to the bank for
submission of an undertaking about recovery of excess/overpayments
before commencement of pension. In order to obviate delays in the
process of commencement of pension on this account, Board , vide letter
no. F(E)III 2008/PN1/13 dated 17.3.2015 , has issued instructions that
requisite undertaking may be obtained by HOD from the retiring employee
before his retirement and forwarded to pension disbursing bank along
with PPO by the Accounts Officer. The pensioner would no longer be
required to visit the bank to activate his first payment of pension.
iii. In addition, it is planned to issue e-PPOs to the banks under the
centralised Pension application (ARPAN) which would do away with the
delays altogether. The same is being tested and is expected to be rolled
out by end of this year. Railways are being advised to strictly follow
the instructions and monitor timely commencement of pension to the
staff.
iv. RBI was also addressed to direct the banks to put in place a sound
grievance redressal mechanism for pensioners at CPPC/ Pension Paying
Branches of the Banks . RBI has since issued the advisory to the banks
to ensure expeditious redressal of pensioners’ grievances.
v. Zonal Railways have been advised to scrupulously follow the instructions issued by Board in this regard.
Yours faithfully,
sd/-
for Secretary, Railway Board
Source: NFIR
[https://drive.google.com/file/d/0B40Q65NF2_7UNVpwdEw3N0ZFQjA/view]
