Latest Parliament News published by PIB
The instructions issued by Department of Personnel & Training provide for reservation in promotion to persons belonging to Scheduled Castes (SCs) and Scheduled Tribes (STs) in posts in the Central Government upto the lowest rung of Group ‘A’. These instructions are also being implemented by Central Public Sector Undertakings, wherever reservation in promotion is applicable.
The Supreme Court in its judgment dated 19.10.2006 in the matter of M. Nagaraj & Others vs. Union of India and Ors., while upholding the validity of some of the Constitutional Amendments, observed that the concerned State will have to show in each case the existence of compelling reasons, namely, backwardness, inadequacy of representation and overall efficiency of administration before providing reservation in promotion. In order to provide impediment free reservation in promotion to SCs and STs, the Constitution (One Hundred and Seventeenth Amendment) Bill, 2012 was introduced in Rajya Sabha in September, 2012. The Bill was passed by the Rajya Sabha on 17.12.2012 and transmitted to the Lok Sabha for consideration and passing. The Bill could not be considered in the Lok Sabha and lapsed on the dissolution of 15th Lok Sabha. The issues emanating from the Supreme Court judgment in M. Nagaraj case are under examination.
This was stated by Minister of State for Personnel, Public Grievances and Pensions and Minister of State in the PMO Dr. Jitendra Singh in a written reply to a question by Shri Kaushal Kishore in the Lok Sabha today.
Time Taken to Dispose Appeal
As per the Right to Information Act, 2005 it is mandatory on the part of Public Information Officer either to provide the information or reject the request for any of the reasons specified by the RTI Act within 30 days of receipt of the request. However, information concerning life or liberty of a person has to be provided in forty-eight hours of the receipt of request.
Similarly, as per the RTI Act, an appeal shall be disposed of within 30 days on the receipt of the appeal by the First Appellate Authority or within such extended period not exceeding a total of 45 days from the date of filing thereof, as the case may be, for reasons to be recorded in writing.
The Act, however, does not prescribe time limit or target for disposal of 2nd appeal/complaint by the Central Information Commission.
The Commission, however, on 22.03.2011 decided that each Information Commissioner including Chief Information Commissioner will endeavour to decide about 3200 appeals/complaints per year. During 2015, a total of 27,922 appeals/complaints were disposed off.
This was stated by Minister of State for Personnel, Public Grievances and Pensions and Minister of State in the PMO Dr. Jitendra Singh in a written reply to a question by Shri Sharad Tripathi, Shri Y.V. Subba Reddy and Shri K.N. Ramachandran in the Lok Sabha today.
Simplified Forms
The subjects like registration of birth and death certificate falls within the State List of the Constitution of India. It is for the States and Union Territory Administrations to take action for simplification of their forms as per the need and requirement. As a part of `Minimum Government & Maximum governance’ various initiatives are being undertaken in the Central Government for reforms, which includes simplification of procedures and forms. Accordingly, Department of Administrative Reforms & Public Grievances has on 15.02.2016 requested all Ministries/Departments to undertake an exercise to review forms concerning citizens’ services and explore the possibility making them one page. Further, administrative reforms, inter-alia, concerning simplification of procedures and forms are a continuous exercise and depend on the requirements of the day.
This was stated by Minister of State for Personnel, Public Grievances and Pensions and Minister of State in the PMO Dr. Jitendra Singh in a written reply to a question by Shri V. Panneerselvam, Shri B. Vinod Kumar, Shri Prem Singh Chandumajra, Shri PR Senthil Nathan and Shrimati V. Sathya Bama in the Lok Sabha today.
Monitoring of Grievances
The total number of grievances received on the online Centralized Public Grievance Redress and Monitoring System(CPGRAMS) in respect of Central Government Ministries/ Departments during the last four years are as under:-
The
increase is due to a number of citizen friendly measures taken by the
Government particularly integration of Prime Minister Office Public
Grievances Redress Mechanism with CPGRAMS, launch of a Mobile App
through which grievances can be lodged on CPGRAMS through android based
Mobile phones, integration of Common Services Centre portal with the
CPGRAMS and also higher expectations of the citizens from the
Government.
Instructions have been issued by the Department of Administrative Reforms and Public Grievances to Secretaries of all the Ministries/Departments to accord top level priority to the redress of grievances by including monitoring of grievance pendency as an agenda item in review meetings in their Ministries/Departments and to make it clear to all concerned dealing with public grievances that unwarranted delays in redressing grievances would be viewed seriously. To enable effective monitoring of grievances at Secretary level, an electronic Dashboard has been created showing the consolidated status of grievances disposed and pending on CPGRAMS for which the user IDs and passwords have been duly provided to all the Secretaries of Central Ministries/Departments. Secretaries of all the Departments having substantial public dealing have been advised to personally examine at least 10 grievances every week and upload the report on e samiksha portal of Cabinet Secretariat.
Some of the other important steps taken by the Department of Administrative Reforms and Public Grievances for expeditions and effective disposal of public grievances include : a Grievance Analysis Study of the top 20 grievance receiving Ministries/Departments/Organisations for identifying the major grievances , root cause analysis and systemic reforms for reducing the grievances and regular review meetings in the Department of Administrative Reforms and Public Grievances for monitoring the pendency of public grievances.
This was stated by Minister of State in the Personnel, Public Grievances and pensions and Dr. Jitendra Singh in a written reply to a question by Kunwar Haribansh Singh, Dr. Sunil Baliram Gaikwad, Shri Sudheer Gupta, Shri S.R. Vijayakumar, Dr. J. Jayavardhan, Shri Gajanan Kirtikar, Dr. Kirit P. Solanki, Shri Ashok Shankarrao Chavan and Shri Bidyut Baran Mahato in Lok Sabha today.
Reservation in Promotion
The instructions issued by Department of Personnel & Training provide for reservation in promotion to persons belonging to Scheduled Castes (SCs) and Scheduled Tribes (STs) in posts in the Central Government upto the lowest rung of Group ‘A’. These instructions are also being implemented by Central Public Sector Undertakings, wherever reservation in promotion is applicable.
The Supreme Court in its judgment dated 19.10.2006 in the matter of M. Nagaraj & Others vs. Union of India and Ors., while upholding the validity of some of the Constitutional Amendments, observed that the concerned State will have to show in each case the existence of compelling reasons, namely, backwardness, inadequacy of representation and overall efficiency of administration before providing reservation in promotion. In order to provide impediment free reservation in promotion to SCs and STs, the Constitution (One Hundred and Seventeenth Amendment) Bill, 2012 was introduced in Rajya Sabha in September, 2012. The Bill was passed by the Rajya Sabha on 17.12.2012 and transmitted to the Lok Sabha for consideration and passing. The Bill could not be considered in the Lok Sabha and lapsed on the dissolution of 15th Lok Sabha. The issues emanating from the Supreme Court judgment in M. Nagaraj case are under examination.
This was stated by Minister of State for Personnel, Public Grievances and Pensions and Minister of State in the PMO Dr. Jitendra Singh in a written reply to a question by Shri Kaushal Kishore in the Lok Sabha today.
Time Taken to Dispose Appeal
As per the Right to Information Act, 2005 it is mandatory on the part of Public Information Officer either to provide the information or reject the request for any of the reasons specified by the RTI Act within 30 days of receipt of the request. However, information concerning life or liberty of a person has to be provided in forty-eight hours of the receipt of request.
Similarly, as per the RTI Act, an appeal shall be disposed of within 30 days on the receipt of the appeal by the First Appellate Authority or within such extended period not exceeding a total of 45 days from the date of filing thereof, as the case may be, for reasons to be recorded in writing.
The Act, however, does not prescribe time limit or target for disposal of 2nd appeal/complaint by the Central Information Commission.
The Commission, however, on 22.03.2011 decided that each Information Commissioner including Chief Information Commissioner will endeavour to decide about 3200 appeals/complaints per year. During 2015, a total of 27,922 appeals/complaints were disposed off.
This was stated by Minister of State for Personnel, Public Grievances and Pensions and Minister of State in the PMO Dr. Jitendra Singh in a written reply to a question by Shri Sharad Tripathi, Shri Y.V. Subba Reddy and Shri K.N. Ramachandran in the Lok Sabha today.
Simplified Forms
The subjects like registration of birth and death certificate falls within the State List of the Constitution of India. It is for the States and Union Territory Administrations to take action for simplification of their forms as per the need and requirement. As a part of `Minimum Government & Maximum governance’ various initiatives are being undertaken in the Central Government for reforms, which includes simplification of procedures and forms. Accordingly, Department of Administrative Reforms & Public Grievances has on 15.02.2016 requested all Ministries/Departments to undertake an exercise to review forms concerning citizens’ services and explore the possibility making them one page. Further, administrative reforms, inter-alia, concerning simplification of procedures and forms are a continuous exercise and depend on the requirements of the day.
This was stated by Minister of State for Personnel, Public Grievances and Pensions and Minister of State in the PMO Dr. Jitendra Singh in a written reply to a question by Shri V. Panneerselvam, Shri B. Vinod Kumar, Shri Prem Singh Chandumajra, Shri PR Senthil Nathan and Shrimati V. Sathya Bama in the Lok Sabha today.
Monitoring of Grievances
The total number of grievances received on the online Centralized Public Grievance Redress and Monitoring System(CPGRAMS) in respect of Central Government Ministries/ Departments during the last four years are as under:-
| Year | No. of Grievances received |
| 2012 | 176126 |
| 2013 | 209637 |
| 2014 | 270255 |
| 2015 | 881132 |
Instructions have been issued by the Department of Administrative Reforms and Public Grievances to Secretaries of all the Ministries/Departments to accord top level priority to the redress of grievances by including monitoring of grievance pendency as an agenda item in review meetings in their Ministries/Departments and to make it clear to all concerned dealing with public grievances that unwarranted delays in redressing grievances would be viewed seriously. To enable effective monitoring of grievances at Secretary level, an electronic Dashboard has been created showing the consolidated status of grievances disposed and pending on CPGRAMS for which the user IDs and passwords have been duly provided to all the Secretaries of Central Ministries/Departments. Secretaries of all the Departments having substantial public dealing have been advised to personally examine at least 10 grievances every week and upload the report on e samiksha portal of Cabinet Secretariat.
Some of the other important steps taken by the Department of Administrative Reforms and Public Grievances for expeditions and effective disposal of public grievances include : a Grievance Analysis Study of the top 20 grievance receiving Ministries/Departments/Organisations for identifying the major grievances , root cause analysis and systemic reforms for reducing the grievances and regular review meetings in the Department of Administrative Reforms and Public Grievances for monitoring the pendency of public grievances.
This was stated by Minister of State in the Personnel, Public Grievances and pensions and Dr. Jitendra Singh in a written reply to a question by Kunwar Haribansh Singh, Dr. Sunil Baliram Gaikwad, Shri Sudheer Gupta, Shri S.R. Vijayakumar, Dr. J. Jayavardhan, Shri Gajanan Kirtikar, Dr. Kirit P. Solanki, Shri Ashok Shankarrao Chavan and Shri Bidyut Baran Mahato in Lok Sabha today.
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