Central Pension Disbursement Agency (CPDA) – Disbursement of Pension to Ex-Servicemen

Central Pension Disbursement Agency (CPDA) – Disbursement of Pension to Ex-Servicemen

Pension to Ex-Servicemen

The Minister of State for Defence Shri Rao Inderjit Singh said in a written reply to a question in Parliament on 31.7.2015 that the complaints regarding incorrect payment of pension, incorrect revision / underpayment of pension etc. are being received and action is taken to redress the grievances by taking appropriate action in coordination with Pension Sanctioning Authorities & Pension Disbursement Agencies.

The number of complaints received during each of the last three years and the current year are as under:-

Year	No. of complaints received
2012	32,147
2013	26,209
2014	23,178
2015(Upto 22.7.2015)	15,435

The Government is considering to implement a system of Central Pension Disbursement Agency (CPDA) to facilitate credit of pension directly to Pensioner’s bank account.

The new system is likely to be implemented from the next financial year.

For ensuring quick and seamless disbursement of pension to Ex-Servicemen, following projects are undertaken by the Government.

Digital life certificate through Jeevan Praman Portal.

Digitization of records to enable prompt pension revision in future.

Submission of e-Pension claim and issuance of e-PPO.